Business process management (BPM) in simple words
Nuno Gomes, on August 11, 2020
Business Process Management (BPM), is the process of identifying, monitoring, analyzing, controlling and improving processes. It helps organizations to work as efficiently and effectively as possible. Business Process Management tools optimize business processes through automated workflows, provide immediate visibility to monitor the overall health of the company, optimize processes in terms of efficiency and productivity, streamline processes and automate processes. It can be integrated with a wide range of tools to enable, strengthen and achieve business success in a variety of business areas, such as finance, operations, marketing, sales and customer service. [Sources: 2, 5, 7, 15]. BPM can be used to model new process ideas centered on customers, such as customer service, customer loyalty, marketing, sales, finance and operations. It can also help companies to find processes that simply aren't worth it. [Sources: 6, 16, 17].
Business process management systems handle processes that depend primarily on existing business systems without much human involvement. Business process management is thus a way to make business processes run smoother and more efficiently. One of the most important things when an organization does business process management is to constantly analyze every single process and try to improve it. This may include the introduction of new processes, new management practices and the promotion of a collaborative approach to problem solving. [Sources: 0, 3, 6, 8, 12, 13]
Business process management focuses more on repetitive and ongoing processes that follow a predictable pattern. It is more focused on task management, which focuses on individual tasks, and project management, which manages unpredictable time flows. Business Process Management, on the other hand, focuses more on repetitive, ongoing processes that follow predictable patterns, such as business processes and business processes. [Sources: 10, 12]
Business process management software can improve your company's chances of increasing process performance by improving employee satisfaction and using opportunities for creativity to simplify business operations. Business process management software significantly reduces the time it takes to discover and optimize business tasks to achieve better business results such as time-to-market, time to customer satisfaction, speed for customers, or other KPI's. [Sources: 4]
In short, Business Process Management (BPM) is a way for companies to manage and improve business processes. Business processes can be considered simply as a system that automates the business activities.
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